Privacy Policy
Last Updated: June 8, 2026
Kwan Software Engineering, Inc. ("we," "us," or "our") operates the Erector Buddy mobile application and related services (collectively, the "Services"). This Privacy Policy describes how we collect, use, and share your personal information when you use our Services. By using the Services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following categories of personal information:
- Account Information: When you create an account, we collect your name, email address, and password. You may also provide additional profile information.
- Payment Information: When you purchase a subscription or make a payment through the Services, we collect billing details such as credit or debit card information. Payment data is processed and stored by our third-party payment processors; we do not store full payment card numbers on our servers.
- Location Information: With your permission, we collect precise geolocation data from your device to enable location-based features within the app. We may also collect imprecise location information (such as location derived from your IP address). You can disable location access at any time through your device settings.
- Photos and Media: With your permission, we access your device camera and photo library to allow you to capture, upload, and manage photos within the Services. Photos you upload are stored on our servers and associated with your account.
- Device and Usage Information: We automatically collect information about your device and how you interact with the Services, including device type, operating system, IP address, browser type, app version, and usage activity.
2. How We Collect Information
- Directly from you: through account registration, in-app actions, and communications you send us.
- Automatically: through cookies, log files, and similar technologies when you use our Services.
- From third parties: such as analytics providers, payment processors, or partners who help us operate the Services.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Services.
- Process transactions and manage your subscription.
- Enable location-based and photo management features of the app.
- Respond to your support requests and communications.
- Send you important notices about your account, updates to our policies, and service-related announcements.
- Analyze usage trends to improve the user experience.
- Comply with legal obligations and enforce our Terms and Conditions.
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: We share information with third-party vendors who perform services on our behalf, such as cloud hosting, payment processing, analytics, and customer support. These providers are contractually required to protect your information.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required by law, regulation, legal process, or to protect the rights, property, or safety of our company, users, or the public.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Services. If you delete your account, we will delete or anonymize your personal information within a reasonable period, unless we are required to retain it for legal or compliance purposes.
6. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- Access: request a copy of the personal information we hold about you.
- Correction: request that we correct inaccurate or incomplete information.
- Deletion: request that we delete your personal information, subject to certain legal exceptions.
- Opt-Out: opt out of certain uses of your information, such as marketing communications.
To exercise any of these rights, please contact us using the information in the "Contact Us" section below.
7. How We Protect Your Information
We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use a strong, unique password for your account and to notify us immediately if you believe your account has been compromised.
8. Children's Privacy
The Services are not directed to children under the age of 18. We do not knowingly collect personal information from anyone under 18. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.
9. Third-Party Links and Services
The Services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We may also notify you of material changes by email or through a notice within the app. Your continued use of the Services after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: